Do you offer free shipping?  

​

Yes. We offer free standard shipping on all orders across India.

​

How long will my order take to arrive?  

We dispatch orders within 1–2 business days. Delivery usually takes 2–4 business days in metros and 3–8 business days for other locations. Delays may occur during festivals or due to courier disruptions.

​

Do you ship to my pincode?  

​

We ship to 26,000+ pincodes across India.  If we don’t deliver to your area yet, email us at hello.nilex@gmail.com and we’ll try to arrange it.

What if my order is lost or damaged in transit? 

​

We’ve got you covered. If your package arrives damaged or doesn’t reach you, contact us within 48 hours of delivery at hello.nilex@gmail.com. We’ll ship a replacement immediately.